Privacy Policy

Introduction

At Sing It For You, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you use our digital song services.

Information Collected

• Order Information: Your name, email address, and the personal details/stories you provide for your song.
• Transaction Information: Handled securely by our payment processor; we do not store full credit card details.
• Technical Data: IP address, browser type, and usage data collected via cookies.

How Information Is Used

We use your data to:

• Create and deliver your personalized song.
• Process payments via Stripe.
• Communicate order updates.
• Improve our website and customer experience.

Legal Basis for Processing (GDPR)

For users in the EU and UK, we process your data under the following legal bases:

• Contractual Necessity: To fulfill your order.
• Consent: For marketing emails (which you can opt out of at any time).
• Legitimate Interests: To maintain website security and improve our service.

Cookies & Tracking Technologies

We use cookies to keep track of your shopping cart and to understand how you interact with our site. You can manage cookie preferences through your browser settings.

Third-Party Services

We share data with trusted partners only to provide our service:

• Stripe: To process payments securely.
• Analytics: To understand website traffic.
• Email Service Providers: To send your song and order confirmations.

Data Retention

We retain your personal information for as long as necessary to provide you with your song and for 24 months thereafter to facilitate re-downloads or revisions, unless you request deletion sooner.

User Rights

Depending on your location (GDPR/CCPA), you have the right to:

• Access the data we hold about you.
• Request correction or deletion of your data.
• Object to processing or request data portability.

To exercise these rights, please email us at hello@singitforyou.com.

Security Measures

We implement industry-standard security protocols to protect your data during transmission and storage.

Children's Privacy

Our services are not directed at children under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children.

Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated "Effective Date."

Contact

For any privacy-related questions, please contact: hello@singitforyou.com